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Necessary Cookies Policy

Crenovent Technologies ("we", "us", "our"), for its services delivered online via the Crenovent platform ("Platform"), uses cookies. These cookies are essential, for example, to distinguish you from other users and manage your session each time you access the Platform.

What are Cookies?

Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely utilized to make websites work, or work more efficiently, and to improve the user experience, as well as to provide certain information to the owners of the site.

Our Use of Cookies

The Crenovent Platform operates using strictly necessary cookies. These are essential for the Platform to function properly and provide the services you request, such as logging into your account securely. Without these necessary cookies, the Platform cannot operate effectively.

Key points about our use of cookies:
  • Necessity: Cookies are required for core functionalities like user authentication, session management, and security. We record your IP address, the URL of the page you were on when you accepted the cookies, your browser, the date and time of your acceptance, and the value of the cookie.

  • No Tracking or Analytics: This type of cookie does not collect any personally identifiable information about you beyond what's needed for the session, does not track your browsing habits across other sites, and is not used for marketing or data analytics purposes.

  • JWT for Authentication: We utilize JSON Web Tokens (JWTs) stored within necessary cookies primarily for securely authenticating users and maintaining their logged-in state during a session.

  • No Third-Party Cookies: We do not use or allow any third-party cookies on our Platform. All cookies originate from and are controlled by Crenovent Technologies.

  • User Choice: You will be presented with an option to accept or reject these necessary cookies via a consent banner upon your first visit. However, please be aware that rejecting necessary cookies will prevent you from logging in and using the core features of the Platform.

Logging Cookie Acceptance

When you interact with our cookie consent banner, we record your choice. This record typically includes your anonymized IP address (or a representation of it), the URL of the page you were on when you made your choice, your browser type, the date and time of your action, and the status indicating acceptance or rejection (stored in the consent cookie itself). This log is primarily for compliance and ensuring we respect your stated preference.

Which cookies we use

Detailed below are the necessary cookies we use and their purpose:

    Cookie Name: Description, Type, Expiry

Control of Cookies

Most web browsers allow you some control over cookies through the browser settings. You can typically configure your browser to block certain cookies, delete existing cookies, or alert you when cookies are being sent. You can find information on how to manage cookies in popular browsers via their help guides or websites or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.

  • • Chrome

  • • Explorer

  • • Safari

  • • Firefox

  • • Opera

However, please be aware that the Crenovent Platform depends on the necessary cookies listed above to function correctly, particularly for user login and security. If you configure your browser to block these necessary cookies, or if you reject them via our consent banner, you will not be able to log in or use the secure areas of the Platform, and overall performance and functionality may be significantly impaired or completely disabled. Accepting these necessary cookies is required to use the authenticated services of the Platform.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about our use of cookies, please contact us at: info@crenovent.com

For more information about how we handle your personal data overall, please see our Privacy Policy.

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